A quick and focused feedback experience

Get 40 times more responses than email and telephone surveys by using Surveyapp at the point of experience. Say goodbye to ugly and cluttered feedback consoles and screens! Surveyapp presents survey questions in an intuitive and visual manner, encouraging respondents to interact with it.

How Surveyapp works

Use Surveyapp on an iPad or Android tablet and conduct surveys in-person or with any generic stand or customised kiosk. Surveyapp uses your existing WiFi connection or 3G network to send responses to our cloud based reporting system

CREATE YOUR SURVEY

Decide your strategic survey questions and choose your metric (e.g. NPS).

DEPLOY AND AWAIT RESPONSES

Deploy your survey to Surveyapp on your devices remotely or manually select your survey. Position the devices in places of high footfall.

ANALYSE AND IMPLEMENT

View feedback in realtime and let our reporting make sense of the data. Use this information to improve your services and products.

More than just feedback scores

Unlike purpose built survey consoles which only provide a satisfaction rating, our app goes further to capture the reason behind the respondents rating - without affecting the response rate.

Tailored Reports And Instant Alerts

Our comprehensive reporting tools provide enterprise-wide data in real time to support and enhance decision-making. You can schedule easily digestible email reports and trigger email alerts when there is a change in performance.

Live Wallboards

Use our live wallboards to monitor feedback and performance across devices and locations in real time. Use this information to aid in service recovery and to motivate your staff.

NPS, CSAT And FFT

Our surveys use industry standard metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score) and FFT (Friends and Family Test) to measure customer happiness and monitor the health of your service.

A range of question types

Surveyapp comes with a range of question types, from custom response options to the NPS Question using a 0-10 Likert scale. Need to capture contact details and free text? Surveyapp can do that too!

Range of question types

Try It For Free

No Credit Card Required. Affordable for small organizations and scales seamlessly for large enterprises

Basic

FREE! PAY ZILCH! NADA!

  •  Unlimited Surveys

    Create as many surveys as you like

  •  50 Responses a Month

    Collect a total of 50 responses a month.

  •  1 Device

    Use of our app on one tablet device

  •  Support

    Standard email support to help you with any issues.

UNLIMITED RESPONSES

Premium

$49.99 Per Device Per Month

  •  Unlimited Surveys

    Create as many surveys as you like

  •  Unlimited Responses

    Collect any number of responses.

  •  Unlimited Devices

    Purchase and add any number of devices.

  •  Support

    Phone and email support to help you with any issues.

  •  Multi-lingual Surveys

    Create the same survey with different language options.

  •  Delete Responses

    Delete survey responses where appropriate.

Contact Us

Call us on +44 (0)33 0001 0042. Address: VOC Metrics Limited, Toffee Factory, Lower Steenbergs Yard, Quayside, Ouseburn, Newcastle upon Tyne, England NE1 2DF. Company Number: 09595489.