40X more responses than traditional email surveys

Embed your main survey question directly into the email your respondents receive, resulting in higher response rates and less frustration. Once the question in the email has been answered, respondents can continue the survey in their browsers. Our surveys mimic the instinctive fluidity of natural human conversation, asking one question at a time, keeping respondents engaged and reducing survey abandonment.

How Surveyapp works

CREATE YOUR SURVEY

Choose from a range of question types. Your first question will be embedded into your email.

CUSTOMISE YOUR EMAIL

Customize your survey to match your brand. Add your logo, change colors and add intro text to make it your own.

UPLOAD YOUR CONTACTS

You can import new people into Surveyapp using a CSV file or manually add them individually via a form.

SEND, ANALYSE AND IMPLEMENT

Send your survey and view feedback in realtime and let our reporting make sense of the data. Use this information to improve your services and products.

Quick and focused experience on mobile and desktop

Our surveys are designed to work beautifully on all platforms and devices, allowing your respondents to leave feedback wherever they are. Visitors on mobile devices will view a survey experience optimised specifically for them.

Tailored Reports And Instant Alerts

Our comprehensive reporting tools provide enterprise-wide data in real time to support and enhance decision-making. You can schedule easily digestible email reports and trigger email alerts when there is a change in performance.

Live Wallboards

Use our live wallboards to monitor feedback and performance across devices and locations in real time. Use this information to aid in service recovery and to motivate your staff.

NPS, CSAT And FFT

Our surveys use industry standard metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score) and FFT (Friends and Family Test) to measure customer happiness and monitor the health of your service.

A range of question types

Surveyapp comes with a range of question types, from custom response options to the NPS Question using a 0-10 Likert scale. Need to capture contact details and free text? Surveyapp can do that too!

Range of question types

Try It For Free

No Credit Card Required. Affordable for small organizations and scales seamlessly for large enterprises

Try it for Free!

Send 25 emails for

FREE

 

 

 

Send to 100

people per month

$24.99

per month

or $239.90

per year
BUY
MOST POPULAR

Send to 750

people per month

$49.99

per month

or $479.90

per year
BUY

Send to 2500

people per month

$99.99

per month

or $959.90

per year
BUY

Send to 5000

people per month

$149.99

per month

or $1439.90

per year
BUY

Send to 10000

people per month

$249.99

per month

or $2399.90

per year
BUY

Contact Us

Call us on +44 (0)33 0001 0042. Address: VOC Metrics Limited, 1 Trinity Gardens, Broad Chare, Quayside, Newcastle Upon Tyne NE1 2HF. Company Number: 09595489.