Embed your main survey question directly into the email your respondents receive, resulting in higher response rates and less frustration. Once the question in the email has been answered, respondents can continue the survey in their browsers. Our surveys mimic the instinctive fluidity of natural human conversation, asking one question at a time, keeping respondents engaged and reducing survey abandonment.
Our surveys are designed to work beautifully on all platforms and devices, allowing your respondents to leave feedback wherever they are. Visitors on mobile devices will view a survey experience optimised specifically for them.
Our comprehensive reporting tools provide enterprise-wide data in real time to support and enhance decision-making. You can schedule easily digestible email reports and trigger email alerts when there is a change in performance.
Use our live wallboards to monitor feedback and performance across devices and locations in real time. Use this information to aid in service recovery and to motivate your staff.
Our surveys use industry standard metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score) and FFT (Friends and Family Test) to measure customer happiness and monitor the health of your service.
Surveyapp comes with a range of question types, from custom response options to the NPS Question using a 0-10 Likert scale. Need to capture contact details and free text? Surveyapp can do that too!
No Credit Card Required. Affordable for small organizations and scales seamlessly for large enterprises