We're helping thousands of companies get their customer experience and employee engagement right.
So many customer surveys are, frankly, really bad. Surveyapp makes the process enjoyable, cementing a positive image of your brand and encouraging customers to answer your questions.
However you want to deliver your NPS survey, we can sort it for you. Surveyapp supports different channels, various devices, and works in any language.
Gather customer feedback by sharing web links, scannable QR codes and through social media channels, or straight from your website by embedding surveys as widgets and chatbots. Our NPS surveys work perfectly and look great whether customers are on a mobile, tablet or computer.Learn More
Capture feedback at the point of experience with SurveyKiosk or using your own tablets with our offline survey app. Simply position the kiosk at check out desks, entry and exit points or places with high footfall and leave the rest to us.Learn More
Many companies still collect customer data that they don’t, or can’t, use. That’s why Surveyapp uses a dynamic online dashboard to make viewing real-time insights a pleasure.
Any customer-facing organisation is judged not by the feedback it gathers, but by how it acts on that feedback. We sort the survey side of things, so that you can focus on meaningful action.
Surveyapp’s powerful built-in analytics help you make sense of all the NPS feedback you collect.
Everything Surveyapp generates via its user-friendly dashboard is designed to make your job easier. Browse the real-time wallboards, send alerts to relevant staff by email or SMS, and integrate our NPS data with your case management systems.
Though negative feedback can be hard to take, it highlights opportunities to build better customer relationships. Offering everything from user-management tools to tagging capabilities, Surveyapp aligns with your helpdesk functions to let you turn unhappy clients into brand champions.
Whether they’re long-term fans or newly converted, Surveyapp helps you build and encourage your tribe. Send post-survey thank-you messages by default, and encourage longer-term relationships by inviting customers to leave a review or connect on social media.