We're helping thousands of companies get their customer experience and employee engagement right.
View KPIs generated by your surveys such as NPS (Net Promoter Score), CSAT Score (Customer Satisfaction Score), eNPS (Employee Net Promoter Score) etc in real-time.
Receive real-time push notifications (alerts) when service levels dip. For example, when employee morale drops in the workplace, or when there is an issue resolving a customer complaint, or attention to cleanliness is needed in a washroom.
Communicate with your team and easily prioritise and assign tickets to relevant staff members based on alerts, with our built in case management system. Increase individual accountability and resolve issues with a proper paper trail.
Easy case management integration with Slack and Microsoft Teams, so any update you make to a ticket is automatically reflected in these platforms and vice versa.
View survey responses for all your surveys as they come in. Advanced filters allow you to review subsets of your data so you can hone in on problem areas.
Easily analyse survey data, spot trends and track performance with our helpful visual charts and graphs.
Ask about our popular Enterprise Plans, which include survey kiosks, email and link surveys, unlimited survey responses, and access to a dedicated account manager.