If you create an account on the Service, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must not use VOC Metrics to send unsolicited messages that could be considered spam. You must immediately notify VOC Metrics of any unauthorized uses of your account or any other breaches of security. VOC Metrics will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
We collect information from you when you register on our site, use our app, place an order, subscribe to our newsletter or respond to a survey.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
Your information helps us to better respond to your individual needs. We present the responses from your customers as well as personal data you provide us when you access our service.
We continually strive to improve our website offerings based on the information and feedback we receive from you.
Your information helps us to more effectively respond to your customer service requests and support needs.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
From time to time we may use aggregate non-identifying information to create reports or info-graphics for public consumption.
We may reach out from time to time with questions for you about your use of VOC Metrics. We may also run contests which you may be eligible for which we will contact you about.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information conﬁdential.
After a transaction, your private information (credit cards, social security numbers, ﬁnancials, etc.) will not be stored on our servers.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
We do not sell, trade, or otherwise transfer to outside parties your personally identiﬁable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information conﬁdential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identiﬁable visitor information may be provided to other parties for marketing, advertising, or other uses.